20 West 72nd Street, Manhattan

Tenants here have called the city about appliance 14 times over the last five years — the dominant complaint on this building's record.

20 West 72nd Street is a 128-unit building in Manhattan, New York City (BBL 1011240046). This building is associated with Franconia Apts INC. Brix tracks 10 open HPD violations for this property, along with inspection history, DOB filings, tenant complaints, and rent stabilization status.

Built in 1925, this elevator apartment building sits in Manhattan and is tracked by Brix using public NYC records from HPD, DOB, ACRIS, and 311.

Tenants have filed 14 HPD complaints about this building over the last five years, most often about appliance.

What tenants have called the city about here over the last five years:

• Appliance: 4 complaints
• Paint/plaster: 3 complaints
• Water Leak: 3 complaints
• Electric: 2 complaints

The most recent complaint on this building was filed April 29, 2026.

Conditions cited on open violations at this address:

• § 27-2005 HMC: PROPERLY REPAIR OR REPLACE THE BROKEN OR DEFECTIVE FIRST ELETRICAL OUTLET FROM EAST AT SOUTH WALL IN THE 3rd ROOM FROM NORTH LOCATED AT APT 603,
• § 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR AT CEILING IN THE 3rd ROOM FROM NORTH LOCATED AT APT 603, 6th
• § 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT ALL INTERIOR WOOD TRIMS,JAMBS,HEADER,STOOL,AND APRON WINDOW AT NORTH WA
• § 27-2026, 2027 HMC: PROPERLY REPAIR THE SOURCE AND ABATE THE EVIDENCE OF A WATER LEAK AT CEILING IN THE BATHROOM LOCATED AT APT 603, 6th STORY, 3rd APARTMENT F

The building last changed hands on July 17, 2026 for $930,000, according to recorded deeds.

Brix rating: Take a closer look (66/100). View the Building Report on Brix.

See every NYC building owned by Franconia Apts INC on the landlord portfolio page.