A massive Hell's Kitchen tower where every apartment is shielded by tax-credit covenants and the building stays clear of open code violations.
Built in 2007 with 569 units, the development was bound to low-income housing tax credit rules that guarantee long-term stability. While the surrounding streets stay highly active, the operations team maintains a clear record. Three things to know:
All 569 apartments run on low-income housing tax credit covenants. These strict regulatory guidelines travel with the property's deed, meaning the owner cannot convert these units to market rate. This structure ensures a highly stable, rent-restricted resident base with predictable regulatory oversight.
Odor and ventilation complaints occur on the surrounding blocks. There were 18 food establishment complaints and 16 indoor air quality reports within three blocks over the last year. Commercial exhaust and neighborhood odors can draft up shared vertical risers, which makes units directly above restaurant vents or on central lines worth checking.
Construction and street activity generate noise outside. The blocks nearby logged 157 street-noise calls and 140 general-noise complaints over the last year. The general-noise calls on these blocks were primarily driven by construction equipment and after-hours work, such as jackhammering.
Quieter signals on this building and the blocks around it:
320 West 38th Street is a 569-unit building in Manhattan, New York City (BBL 1007610043). This building is associated with West 38th Street LLC. Brix does not yet have a current violation read for this property (not enough recent data), along with inspection history, DOB filings, tenant complaints, and rent stabilization status.
Built in 2007, this elevator apartment building sits in Manhattan and is tracked by Brix using public NYC records from HPD, DOB, ACRIS, and 311.
Tenants have filed 23 HPD complaints about this building over the last five years, most often about unsanitary condition.
What tenants have called the city about here over the last five years:
The most recent complaint on this building was filed February 12, 2026.
The building last changed hands on February 8, 1999, according to recorded deeds.
Brix score: 96/100. View the Building Report on Brix.
See every NYC building owned by West 38th Street LLC on the landlord portfolio page.
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Unit 1228 at 320 West 38th Street has no open violations (2 past violations).
Unit 719 at 320 West 38th Street has no open violations (1 past violation).
Unit 505 at 320 West 38th Street has no open violations (1 past violation).
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