400 West 37th Street, Manhattan

Stable inside management, but the outdoor corridor has a loud and lively pulse.

This is a sizable 259-unit Hell's Kitchen rental built in 2002. While the building's internal systems run in the middle of the pack with only six open violations on file, it sits at a bustling intersection where street activity and off-hours construction shape the daily experience. Three things to know:

Heating issues flare up periodically, but they mostly get resolved. The building shows 22 heat and hot water calls, with the bulk of them resolved. However, one heating complaint from January 30 remains open, indicating a winter issue that took some time to address. Keep an eye on unit-level temperature consistency.

Nighttime street and construction noise is part of the package. There are 270 construction and equipment noise complaints logged within a three-block radius over the last year, with many specifically citing after-hours work. This is a highly active development and transit zone, so street-facing units will hear the off-hours grind.

The block's sidewalk footprint stays busy and complex. The three-block corridor logged 245 encampment complaints and 52 homeless assistance calls in the past year. Street conditions are active outside the lobby, meaning foot traffic, municipal staging, and block activity are daily constants.

Quieter signals on this building and the blocks around it:

• 🏙️ 12 door and window complaints on file, including a recent window frame issue resolved in May
• 💨 4 indoor air quality and ventilation calls from this June was addressed by management
• 🚪 Only 6 total open violations currently on file, showing quick landlord compliance with physical repairs

400 West 37th Street is a 259-unit building in Manhattan, New York City (BBL 1007340037). This building is associated with Eqr Hudson Crossing, LLC. Brix tracks 6 open HPD violations for this property, along with inspection history, DOB filings, tenant complaints, and rent stabilization status.

Built in 2002, this elevator apartment building sits in Manhattan and is tracked by Brix using public NYC records from HPD, DOB, ACRIS, and 311.

Tenants have filed 104 HPD complaints about this building over the last five years, most often about heat/hot water.

What tenants have called the city about here over the last five years:

• Heat/hot Water: 68 complaints
• Door/window: 27 complaints
• Plumbing: 3 complaints
• Unsanitary Condition: 2 complaints

The most recent complaint on this building was filed June 22, 2026.

Conditions cited on open violations at this address:

• § 27-2011 ADM CODE CLEANSE TO THE SATISFACTION OF THIS DEPARTMENT THE MECHANICAL VENT AT NORTH WALL IN THE KITCHEN LOCATED AT APT 8P, 8th STORY, 1st APARTMENT F
• § 27-2011 ADM CODE CLEANSE TO THE SATISFACTION OF THIS DEPARTMENT THE MECHANICAL VENT AT WEST WALL IN THE BATHROOM LOCATED AT APT 8P, 8th STORY, 1st APARTMENT F
• § 27-2005 HMC: REFIT SLIDING WINDOW SASH AT SOUTH IN THE 1st ROOM FROM EAST LOCATED AT APT 3M, 3rd STORY, 3rd APARTMENT FROM NORTH AT EAST
• § 27-2005 HMC: REFIT WINDOW FRAME AT EAST WALL IN THE 1st ROOM FROM NORTH LOCATED AT APT 5L, 5th STORY, 5th APARTMENT FROM NORTH AT EAST

The building last changed hands on September 30, 2014 for $5,941,469.48, according to recorded deeds.

Brix rating: Take a closer look (64/100). View the Building Report on Brix.

See every NYC building owned by Eqr Hudson Crossing, LLC on the landlord portfolio page.